Overview
Job Details
Who we are…
AWWG is the global fashion group that owns the brands Pepe Jeans London, Hackett and Façonnable, and is the authorised distributor of Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal.
The project!
We are looking for a B2B Digital Platform Specialist to join our Customer Operations department at our office in Barcelona (Sant Feliu de Llobregat).
In this role, you will ensure the best possible experience for our B2B platform users by solving issues, keeping the site up to date and getting involved in future developments.
You will also manage data across different systems (SAP, B2B) and execute brand communications through the B2B platform, while supporting stakeholders in decision-making through detailed reporting and analysis.
Responsibilities
* Handle daily inquiries related to the B2B platform.
* Manage data (customers, products, etc.) between SAP and the B2B platform.
* Keep the B2B platform updated (products and configuration).
* Send regular newsletters to our B2B users.
* Monitor and report on the usage and performance of the platform.
* Identify needs and potential improvements.
Qualifications
* Advanced level of English.
* Good command of Excel.
* Knowledge of SAP-ERP is a plus.
* Experience using SAP Hybris Commerce is an asset.
* Previous experience in Retail is a plus.
* Strong communication skills.
* Proactivity and problem-solving mindset.
* Ability to work effectively in a team.
* Experience in managing and supporting a digital platform.
Benefits
* Remote work on Fridays.
* Flexible working hours.
* Flexible benefits plan.
* Discounts on Group brands.
* Free shuttle bus to the office from central Barcelona.
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