Customer Service Agents with Dutch (m/f/d)
Join our team as a Customer Service Agent with Dutch language skills at BSH Home Appliances Group, located in Alicante. We are seeking candidates residing in or around Alicante who are fluent in Dutch and have experience in customer service or sales.
Your main responsibilities will include:
* Answering repair calls and coordinating with repair technicians.
* Handling product inquiries and supporting customers until the sale is finalized.
* Offering warranty extensions and insurance options for appliances.
We offer a full-time, remote position with the possibility of working from the office for team-building, training, and meetings. Working hours are Monday to Friday from 8:00 to 20:30 and Saturdays from 9:00 to 17:30, with rotating shifts.
Benefits include:
* Joining a growing international team with stability.
* Initial training and access to online training resources.
* Discounts on appliances and services.
Qualifications:
* Native or bilingual Dutch speaker.
* Relevant customer service or commercial experience.
At BSH, we value open communication, trust, respect, and empathy. We are committed to improving lives and fostering a supportive work environment.
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