Spa Director – Anantara Villa Padierna Palace Benahavís Marbella Resort Job Description
Position: Spa DirectorDepartment: Spa & WellnessReports To: Operations Manager / Hotel Management TeamVacancies: 1
Overview: As Spa Director, you will lead the spa and wellness operations at one of Europe’s most prestigious luxury resort spas. You will shape a high-performance team, drive financial performance, and enhance guest satisfaction through exceptional service standards.
Responsibilities:
- Lead and develop the spa team to ensure top-tier performance.
- Analyse business performance and establish continuous improvement initiatives.
- Ensure compliance with operational standards, reporting, and procedures.
- Plan, execute, and monitor spa promotions, sales strategies, and up-selling programmes.
- Coordinate closely with hotel management to align spa and resort operations.
- Maintain world-class cleanliness, hygiene, service quality, and guest engagement.
- Conduct meetings, trainings, performance reviews, and team development activities.
- Manage spa cost control, inventories, and reporting accuracy.
- Serve as a key liaison with hotel leadership and guests for seamless experiences.
Requirements
Education & Experience:
- Bachelor’s Degree in Business, Hospitality Management, or related field.
- Minimum 5 years’ experience in hospitality, including managerial experience in a professional spa environment.
- Proven ability to analyse business performance and implement strategies for growth.
Skills & Competencies:
- Strong understanding of spa operations, P&L;, and sales strategies.
- Excellent leadership, communication, and decision-making skills.
- Fluent English (written and spoken); additional languages beneficial.
- Ability to work in diverse cultural environments.
- Positive, proactive attitude with a focus on team development.
What We Offer
- Worldwide career development opportunities within Minor Hotels and Anantara brands.
- Extensive training and development programmes.
- Wellbeing initiatives including flexible working conditions.
- Recognition programmes and exclusive team member benefits.
- Discounts and special rates across a general portfolio of hotels and resorts.
#J-18808-Ljbffr