This position will be responsible for developing and implementing sales strategies, processes, tools, and reporting to support the Sales Development business. The Sales Operations Business Partner will play a pivotal role in directly impacting our inbound/outbound SDR sales activities and ultimately pipeline/revenue by partnering with the Head of Global Sales Development, Sales Development Leadership teams, and Enterprise Sales teams across all LHH verticals.
Location: This role can be based in European Union where LHH has a strong presence (Spain, Italy, DACH, UKI, BNP, etc.)
Key Responsibilities
* Serve as a trusted partner to Sales Development Leadership teams on a day-to-day basis in designing, implementing tracking, analyzing, and reporting on SDR process KPIs against goals.
* Deliver actionable insights by driving MBR/QBR presentations on sales development and proposing recommendations to sales leadership to inform decision-making.
* Own SDR compensation plans and design Rules of Engagement between Sellers and SDR teams.
* Interface between Sales, Marketing, and Technology teams on SDR KPIs, inbound lead follow-up, pipeline tracking, and tech stack setup.
* Drive and own territory/head count planning for SDR teams.
* Coordinate with Marketing Operations to track and report SDR lead follow-up to deal closure.
* Build reports and dashboards that track performance, drive action, and serve as a single source of truth.
* Assist in implementing and enabling new tools for the SDR team.
* Analyze data acquisition to identify valuable users and improve targeting strategies.
* Work closely with SDR teams to develop and execute revenue optimization strategies, improve client meetings, and foster a culture of accountability.
Required Experience / Characteristics
* Minimum 5+ years in sales operations or similar roles, preferably supporting SDR teams within professional services or human capital consultancy.
* Proven proactive, effective, solution-oriented approach in a highly-matrixed environment, capable of working independently or collaboratively.
* Ability to interpret strategy, lead large projects, and manage detailed implementation.
* Creative thinking and ability to operate beyond strict job parameters to maximize customer service and results.
* Strong technical aptitude and quick learner for tools and technologies.
* Excellent interpersonal skills, professional presentation, and credibility with senior leaders.
* Strong analytical skills, problem-solving, and attention to detail.
* Effective time management, organization, multitasking, and prioritization skills.
* Proficiency in Microsoft Office, especially Excel and PowerPoint; experience with Power BI dashboards is a plus.
What we offer
* Growth opportunities within a global HR leader.
* Focus on learning and agility in a competitive environment.
* Supportive, innovative, and open-minded work culture.
About LHH
LHH empowers professionals and organizations through advisory services and talent solutions, creating value across the talent journey. With over 12,000 professionals in more than 60 countries and 50+ years of experience, as part of the Adecco Group, we are committed to delivering sustainable, measurable impact. LHH is an Equal Opportunity Employer / Veterans / Disabled.
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