Are you a fluent Danish speaker? Join our booking.com Customer Experts team and work with the top online travel agency that assists people with booking travel plans.
As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.
What you will be doing
- Handling incoming phone calls, messages and emails from the website users
- Managing reservations, special requests and complaints and finding solutions to website users´ inquiries
- Research travel options tailored to each customer’s preferences
- Modify reservations based on client needs
- Process payments and travel cancelations
Job Requirements
- Excellent writing & verbal communication skills in Danish
- Good communication skills in English
- Good Technical troubleshooting & problem-solving skills
- Ability to handle unexpected changes
- Experience in e-commerce will be appreciated
What we offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program : Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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