Position: Customer Expert
Work model: Remote in Greece
Location: Greece
Employment type: Full-time
What you will do:
* Communicate with customers via phone, chat & e-mail
* Track and follow cases to ensure they closed in an efficient and timely manner
* Maintain high customer satisfaction, representing a major brand
* Provide and maintain strong, professional relationships with all partners and show empathy at all times
* Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring:
* Fluency in Swedish
* Very good communication skills in English B2 level
* Exceptional communication & soft skills, as well as problem-solving skills
* Computer knowledge/tech savviness
* Resourceful, able to multitask
* Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer
* Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
* Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
* Health care benefits and numerous other discounts
* Full training by certified instructors
* Professional growth & development opportunities
* Special events as well as community & social responsibility initiatives
* Free online Greek language courses
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