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Design researcher - internship

Pozuelo
Verisure
Publicada el 17 mayo
Descripción

The role and its impact on Verisure Technology
¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos.
In this role, you’ll have the opportunity to support the Research and Insights Team in Spain, with the goal of learning how user insights help improve products, services and the lives of our customers. This position offers hands‑on exposure to design research practices by using guided research methods and collaborating on insight generation.
You’ll collaborate closely with designers, product managers, engineers, and the wider Global Design team to gain insights into user behaviours, expectations, and the end‑to‑end product development process.
Main Responsibilities
As a Design Research Intern, you will support the Global Design Team and learn how research contributes to improving experiences for people. Working closely with your supervisor and senior colleagues, you will:
Support the planning and execution of user testing on the digital and physical products, helping observe and document insights and behaviours.
Assist in collecting and organising qualitative and quantitative data, contributing to basic analysis and insight generation.
Collaborate with designers, product managers, and engineers, supporting research activities aligned with project needs.
Help prepare research summaries, presentations, and documentation to share learnings with stakeholders.
Support workshops or collaborative sessions by helping with preparation and capturing outcomes.
Assist the Research and Insights Team Leader with internal initiatives, documentation, and exploration of tools and best practices.
Required Qualifications
Currently studying or recently graduated in Design, Psychology, Cognitive Sciences, HCI, Computer Science, or a related field.
Strong interest in user research and user‑centred design, with a willingness to learn.
Basic familiarity with tools such as Microsoft Office 365, Figma/FigJam, or similar.
Fluency in English and Spanish
*To be part of the process, candidates will be required to submit a portfolio or other materials that showcase their way of working and approach.
Strong interest in user centred product and service design, with a motivation to help create positive user experiences.
Good interpersonal skills and comfort collaborating with people from different backgrounds and roles.
Attention to detail and willingness to review and improve research materials before sharing them with the team.
Ability to organise your time and tasks with guidance, ensuring expectations are understood.
Curious and proactive mindset, with a desire to learn by observing peers and asking questions.
Strong motivation to learn and grow as a researcher and design professional, including exposure to new methods and tools.
Positive attitude, flexibility, and enthusiasm for working in a dynamic team environment.
Basic understanding of design thinking principles, with an openness to listening, observing, and learning from real users.
What You Can Expect To Learn
Learn how research is planned, conducted, and synthesised in real product teams
Gain hands‑on experience with qualitative research methods (e.G. usability testing, interviews, observation)
Learn how insights are documented, visualised, and shared with designers, product managers, and engineers
Develop confidence working with users, stakeholders, and cross‑functional teams
To be considered for this role and to start the selection process, candidates must attach a portfolio as part of their application.
Strong fit with our Company DNA
Passionate in Everything We Do:
Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
Committed to Making a Difference:
When we say we will do something;
we deliver with excellence. We are accountable, focused and operate with discipline.
Always Innovating:
We believe that Innovation can be big or small;
it’s a continuous stateof mind that inspires us to think differently and always make things better.
Winning as a Team:
Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
With Trust & Responsibility:
Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.
About Verisure
Verisure is the leading provider of professionally monitored security services in Europe and Latin America. As of 31 December 2025, Verisure provides premium monitored alarm services to a portfolio of ~6.2 million families and small businesses across 18 countries, with a team of more than 30,000 colleagues.
For the year ended 31 December 2025, Verisure delivered a strong financial performance: Total Revenue of €3,745 million, Adjusted EBITDA of €1,708 million (46% margin) and Adjusted EBIT of €953 million (25% margin). This performance builds on the Company’s track record of resilient, uninterrupted growth over the long-term and highlights the strength of its recurring revenue model.
Verisure is majority owned by Hellman & Friedman LLC, a leading private equity investment firm.
Beginning October 8 2025, Verisure is listed in the Nasdaq Stockholm Stock Exchange. With €3.1 billion raised in primary proceeds, this was the largest IPO in Europe since 2022 and the largest in Sweden in over 25 years.
Diversity
Verisure Innovation is an equal‑opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries.
If you have questions regarding this position, please reach out to our Group TA Specialist, Esther Hurtado, at
Working at Verisure Technology & Innovation in Spain
Join a young, international team in a fast‑paced and dynamic environment with strong opportunities for learning, training, and internal mobility both nationally and internationally. We offer a smart hybrid model with flexibility in time and location, a competitive compensation package with attractive benefits and high‑performance bonus potential. xhfqzwm Enjoy our modern offices in Pozuelo de Alarcón (Madrid), lunch included at the canteen, international projects, and regular team‑building activities in a vibrant open‑plan workspace.
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