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Junior customer success manager (french speaker)

Barcelona
Indefinido
Dataventure
Publicada el 1 febrero
Descripción

CDIPosition–JuniorCustomerSuccessManager(FrenchSpeaker)
Start: FebruaryorMarch2026

Location: Barcelona–Diagonal

Contract: Permanent(CDI)

AboutDataventureGroup
DataventureGroup helps advertisers unlock their digital growth potential through recognized expertise, proprietary technologies, and ensure the success of their strategies in Data & Performance, Local Marketing, and PRM/CRM.

By leveraging unique data assets, proprietary audiences, and an extensive network of strategic partners, the group delivers tailored solutions to maximize campaign impact across all digital channels.

Dataventure supports brands at all scales – global, national, local, and hyperlocal – through enhanced activation capabilities led by its subsidiary, The Ramp.

The Ramp, an AdTech specialized in multilocal advertising, helps brands and retail networks digitize their local campaigns using centralized or distributed platforms.

With active commercial presence in France and internationally, and partnerships with over 350 brands (Europcar, Toyota, Société Générale, McDonald's...), Dataventure Group is a key strategic partner to achieve ambitious Lead Generation, Drive‐to‐Web, and Drive‐to‐Store goals.

In a context of strong growth, Cardata/TheRamp is recruiting a CustomerSuccessManager(Frenchspeaking) in Barcelona, with a strong commercial dimension.

KeyResponsibilities

Act as the business and performance point of contact for assigned clients

Manage onboarding of new clients and ensure their proficiency on the SaaS platform

Support clients in implementing and optimizing digital campaigns (mainly local campaigns)

Provide recommendations on media, budgets, and acquisition channels

Manage client portfolio performance, renewals, and investment growth

Monitor business and media KPIs (ROI, leads, conversion rates, client satisfaction)

Relay and deploy national operations across retail networks

Collaborate closely with Sales, Tech, and Operations teams

Profile

Experience in Customer Success, BDR/SDR, or commercial roles in SaaS/digital marketing

Strong interest in media campaigns and commercial performance

Solid understanding of ROI and acquisition challenges

Languages: Native or bilingual French, fluent English; Spanish is a plus

Autonomous, result‐oriented, persuasive, and able to prioritize

Experience in the automotive sector is a plus

WhyJoinDataventure?

As supportive team, modern tools, and concrete challenges

Opportunity to structure and scale an acquisition engine across Europe

Modern offices on Passeig de Gràcia, facing Casa Milà

Dynamic environment in Barcelona with an international project

Learning‐oriented and responsible culture, focused on innovation

50% coverage of meal vouchers

50% coverage of comprehensive health insurance

One day per week of remote work + 1 week per year

Fixed salary plus variable component based on target achievement

RecruitmentProcess

HR interview

Assessment First test focused on soft skills

Technical interview with the CSM Team Manager

Short interview with Co‐Founder

ReadytoApply?
Send your CV and apply in under 2 minutes!

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