Global Service & Parts (GCSP) is responsible for the worldwide parts and service business of Mercedes-Benz AG. With over one million square meters of warehouse space, the Global Logistics Center in Germersheim is the world's largest warehouse for automotive spare parts as well as the headquarters of the global Mercedes-Benz after-sales supply chain network. With state-of-the-art warehouse technology and innovative systems, our employees ensure that customers worldwide receive the best service every day.You want to actively design highly complex logistics networks for Mercedes-Benz AG spare parts business? Do you see it as a challenge to identify potentials of global processes using future technologies and to realize improvement together with external partners?
Then you've come to the right place
Together with after sales and purchase, we guarantee the delivery of high-quality spare parts to our customers at the best possible price in the required time.
These are the tasks you will face
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Support in the systematic further conception and development of the global GCSP forwarder quality management system in transportation (including potential analysis (On-site assessment), preventive & reactive audits & supplier development plannin
- g)Management of preventive and reactive cross-functional projects with need for coordination between purchasing, Mercedes-Benz logistics center, freight forwarders and customer servi
- ceQualification of auditors, implementation of tools & establishment of a consistent quality approach as well as a governance function for decentralized freight forwarding quality manage
- rsManagement of forwarder performance and claims (internally and in close cooperation with forwarders to ensure sustainable corrective measure
- s)Development of new procurement strategy standards taking into account existing guidelin
- esEnsuring the ramp-up of (new) transport projects and onboarding of new freight forwarde
- rsEnsure measurement plans & corrective actions in times of disrupted supply chains & capacity shortag
- esTask Force (3rd level support) & senior escalation management at the interface between operations, forwarder & purchasi
- ngPreparation & development of reports / KPIs to monitor operational forwarder performan
**ce
Qualificati**
* ons
Completed master's degree in Business Administration or Industrial Engineering with a focus on logistics/transportation management/supplier management or quality manage
- mentSolid experience in logistics/supply chain management or quality management preferably with an international forwarder, industrial or trading com
- panyMarket knowledge in international spare parts logistics is desir
- ableStrong knowledge and experience in project management and project leadership functions requ
- iredBusiness fluent in German and English / further foreign language skills advantageous (especially Span
- ish)Confident handling of MS Office, especially PowerPoint and E
- xcelAuditor certificates (internal or external) e.g. VDA 6.3, TS16949, ISO 9001 or equiva
- lentIndependent and self-reliant working style, flexibility, high commitment, and problem-solving sk
- illsAnalytical, strategic, and conceptual skills, strong communication and planning sk
- illsSelf-confident appearance and work, moderation & negotiation skills, persuasiveness, and conflict management sk
- illsHigh level of decision-making skills, entrepreneurial thinking, ability to work in a team & high willingness to tr
- avelOperational hands-on mentality as well as political tact requ
- iredExperience in data analysis and KPI/ repor
- tingInternational experience/intercultural experience or compet
ence