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Strategic account manager

Palma de Mallorca (07608)
Hotelbeds
Director de cuentas
Publicada el 19 marzo
Descripción

Experteer Overview In this role you will grow and nurture a defined portfolio of travel partners, strengthening relationships, boosting sales and profitability, and uncovering new business opportunities. You will analyze client performance, manage commercial initiatives, and coordinate with internal teams to ensure a seamless customer experience. This field-based position rewards proactive relationship-building, analytical thinking, and a commercial mindset. You will work within a fast-moving, tech-driven environment that values data, collaboration, and global reach.Compensaciones / Beneficios
- Serve as the primary contact for assigned clients and coordinate solutions with internal teams
- Address client inquiries and operational issues promptly
- Conduct 7–10 client visits per week plus virtual meetings to strengthen relationships and gather market insights
- Analyze client performance to identify growth and profitability opportunities
- Drive expansion within existing accounts and generate new business via product expansion and market intelligence
- Prevent churn by addressing risks early and strengthening commercial agreements
- Prepare KPI reviews, performance packs, and commercial insights
- Log all interactions in Salesforce CRM and use data to inform account strategy
- Participate in coaching, training, and team sessions to sharpen commercial skills
- Acquire targeted clients by engaging leads and generating new opportunities
- Make first contact and segment e-registration clients from Inside Sales
- Follow up on accounts to meet sales targets and maximize portfolio performance
- Update all sales activities in Salesforce and visit priority clients monthly
- Attend tradeshows to capture leads and identify prospects
- Grade and prioritize leads based on potential
- Manage a portfolio of accounts and escalate major operational issues through internal teamsResponsabilidades
- Advanced level of English (must-have)
- Strong commercial acumen and ability to identify growth opportunities
- Excellent relationship-building, communication, and negotiation skills
- Analytical mindset with confidence using KPIs and performance data
- Proficient with Salesforce CRM or similar tools
- Able to work independently, manage field-based schedules, and handle multiple priorities
- Willingness to travel frequently and attend trade events
- Comfortable collaborating with cross-functional internal teamsRequisitos principales
- attractive benefits package
- innovative, multicultural environment
- career development opportunities
- global working locations

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Inicio > Empleo > Empleo Comercio > Empleo Director de cuentas > Empleo Director de cuentas en Palma de Mallorca (07608) > Strategic Account Manager

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