Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you'll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their are answered and their problems solved.
Remote work option available — but you must be based in Greece.If you're currently abroad, don't worry! We offer a full relocation package to Athens, including:Flight reimbursementAirport pickup upon arrivalHousing support with reduced rental fees (through our real estate partners)
What You'll Do
Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
Deliver customer-centric solutions with empathy, patience, and efficiency.
Collaborate with the wider support team to ensure a smooth and seamless customer journey.
Identify recurring issues and provide feedback to improve processes and customer satisfaction.
What We're Looking For
Spanish C2 level (native or near-native fluency).
English B2 minimum (for training and team communication).A problem-solving mindset with adaptability to fast-paced environments.
Basic computer skills (CRM, ticketing systems, MS Office, etc.).
EU Passport (required for legal employment in Greece).
Why Join Us?Competitive salary + monthly performance bonusesRelocation package (flight reimbursement, airport pickup, housing assistance)Remote work flexibility – enjoy working from home while living in sunny AthensOngoing training and career development opportunitiesMulticultural team environment with colleagues from all over EuropeExtra perks: health insurance, paid holidays, and team events
Location: Athens, Greece (remote work from anywhere in Greece)Contract type: Full-time, permanentApply now and upload your CV in English
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