Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style.
What’s the job?
As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager.
* Create a warm welcome to everyone and set the tone for each guest’s experience.
* Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods.
* Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.
* Ensure that food and beverages are well stocked.
* Ensure overall cleanliness and maintenance of the working area.
* Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.
* Work with your restaurant and kitchen colleagues to offer a seamless food service.
* Assess customers’ needs and preferences and make recommendations.
* Report and follow up on maintenance and repairs and for the cleanliness of the bar.
* Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
* Supervise the pool area to make sure every guest is following the stated rules and there is no issues.
What we need from you
* 2+ years’ experience working within hotel/restaurant.
* Must be fluent in local language and English, additional languages will be highly valuable.
* Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
What to expect from us?
* Discounted international room rates.
* Employee recognition programs.
* Training programs and access to IHG’s training tool.
* Meals whilst on duty.
* Uniform and laundry.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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