Docplanner Group is on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, we connect 24 million patients with 280 000 doctors across 13 countries through brands such as ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda. Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.Why Join Us?Real impact – We help doctors help patients. Your work truly makes a difference.At scale, yet agile – 3 000+ employees, but still fast, flexible and hands‑on.Shape the future, sustain growth – Make a difference now and build for long‑term success.Pre‑IPO & growing – We’re backed by leading VC funds, raising ~€400 m to date. Now, we’re focused on profitability and IPO preparation.Job DescriptionRole summaryWe’re midway through migrating our general operations to Salesforce as our core CRM. 1 000 users are live today, with ~700 more to onboard. We’re rolling out market by market and business line by business line.We’re hiring a Business Analyst to turn business needs into clear, testable requirements and keep sprints supplied with Definition‑of‑Ready work. You’ll map processes, define data and non‑functional requirements, partner closely with Product, Architecture, Admins and Engineering, and lead UAT with stakeholders and the CoE—so we can deliver consistently as the rollout scales.This role is Remote or Hybrid in Spain or Poland.What you’ll doRequirement collection/alignmentOwn requirements from intake to DoR: produce user stories with acceptance criteria and non‑functional requirements (performance, security, scale).Continuously work with stakeholders to improve quality of request, fulfilling our Definition of Ready with high standards.Partner with architects/engineering to align on solution design.Support PM on requirements discovery with stakeholders.Support reporting & analytics needs (fields, definitions, dashboards) with RevOps/BI.GovernanceDefine data models/taxonomies, prepare data mapping and support migration/cutover planning.Prepare and run UAT with business users; track defects to acceptance; contribute to release notes.Contribute to Business and Technical refinement meetings as well as Prioritisation sessions.Drive continuous improvement: templates, standards, and ways of working across teams.QualificationsMust‑have3 to 5+ years as a Business Analyst in a Salesforce environment.Strong requirements engineering (stories, Acceptance Criteria), process mapping, and stakeholder facilitation (experience with GTM teams ideal).Solid data literacy (object/field design, mappings, basic SQL/Sheets).Experience coordinating UAT and working across product, engineering, or operations teams.Comfortable with Jira/Confluence (or similar) and diagramming tools (Miro/Figma).Excellent written and spoken English.Nice‑to‑haveSalesforce certifications (BA, Admin, App Builder) or hands‑on exposure to Sales/CS processes.Extensive experience with, and deep knowledge of, Jira.Familiarity with QA practices, release processes, or analytics tools.Experience with integrations (e.G., CTI system, scheduling, email tools).Hiring ProcessAs part of our pre‑screening process, we ask candidates to complete an SHL assessment to check numerical reasoning skills.1️⃣ Intro Chat – A first call with our Talent Acquisition Partner Ashleigh Watson.2️⃣ Hiring Manager Interview – A deeper dive with Smita Mohapatra (Salesforce Product Manager).3️⃣ Team Interview – Further discussion with Dawid Pietrolaj (Head of CRM & Payments).4️⃣ References & Offer!General BenefitsHealthcare insurance – so you can focus on what matters.Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.ESOP (Employee Stock Ownership Plan) after 6 months with us—because we believe in sharing our success!What We Believe InAt Docplanner, our values guide everything we do: Focus on results – make an impact; Think like an owner – take responsibility, drive outcomes; Keep it simple, keep itlean – smart solutions over complexity; Be respectful and radically honest – openness builds trust; Learn and be curious – growth is part of the job.We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.#J-18808-Ljbffr