Key Responsibilities:
Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
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* Provide high-quality customer support to Danish-speaking clients, handling inquiries via phone, email, and chat.
* Assist customers with various banking-related queries, including account information, transactions, and online banking support.
* Troubleshoot and resolve customer issues in a timely and professional manner.
* Ensure compliance with bank policies, security procedures, and data protection regulations.
* Maintain accurate records of customer interactions and solutions provided.
* Escalate complex issues to specialized departments as needed.
Requirements:
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* Language Skills: Fluent Danish speaker with B2 proficiency in English.
* Experience: Previous experience in customer support is a plus, but not required.
* Skills:
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o Strong communication and interpersonal skills.
o Ability to work independently and as part of a team in a hybrid work environment.
o Good problem-solving abilities and attention to detail.
o Familiarity with basic banking processes and online banking tools is advantageous. xpzdshu
Benefits :
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* Competitive salary + benefits package (health insurance, retirement plan, etc.).
* Opportunities for professional growth and development within the bank.
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