IT System Engineer - Madrid
Agfa Healthcare is currently looking for an IT System Engineer, based in Madrid, who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support. As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional and quality service.
As IT System Engineer you are responsible for:
· To fill the proper installation docs accordingly, to manage equipment in the most proper way (Service Now, reporting, acceptance test)
· Mixed work on site and remote.
· To identify and communicate risks analysis and problems
· To cooperate with the R&D to solve problems and make a proper risk analysis
· To take care of the correct forwarding of the docs to all people involved, especially the specific features of the implemented project
What you bring to the table:
· Tecnico Superior en Sistemas de Telecomunicaciones o Informaticos.
· At least 2 years of professional experience in managing complex customers and hospital workflow
· Good knowledge of IT network and domain.
· Experience with Windows Server, Linux / Unix, SQL, Scripting, DNS server.
· Customer focus attitude and problem-solving skills
· Solid communications skills (oral/written) to interact effectively and professionally with both internal and external customers
· Knowledge of healthcare standards: HL7, DICOM, FHIR, Mirth is a plus
· Oracle DBA or expert in Oracle database could be a plus.
· Good language skills in Spanish and English, both written and verbally
Location: Madrid metropolitan area, Spain