At Skillsoft, we are committed to making work matter. We believe every team member has the potential to be amazing. Join us in our quest to democratize learning and help individuals unleash their edge.
We propel organizations and people to grow together through transformative learning experiences. Join us to transform learning and help individuals unleash their potential.
Overview of Job Role
As part of the Fulfillment Team, you will ensure that all events are fulfilled and processed according to company procedures. You will work to maximize profitability while maintaining or improving the quality of our deliveries.
Key Objectives include :
* Ensure all events are fulfilled and processed; resolve or escalate issues prior to delivery.
* Source, onboard, and evaluate suppliers as required.
* Follow operational processes and procedures in line with internal and legal requirements.
* Complete procurement processes, including raising and sending Purchase Orders and approving invoices.
* Maintain sales responsiveness according to SLAs.
Key Areas of Responsibility
* Meet fulfillment needs for courseware, exams, travel arrangements for instructors, and third-party providers.
* Manage pre- and post-event delivery requirements, such as sourcing fulfillment items and invoice approvals.
* Coordinate with departments to ensure facilities and equipment are properly provided.
* Handle invoice processing, including verifying information, updating costs, and approval.
This description is not exhaustive; you may be asked to assist with other duties as required.
Experience / Qualifications Required
* Educated to A level or equivalent qualification/experience.
* Proficient in MS Office applications, including Outlook, Excel, and Word.
* Experience in a similar role involving training administration, procurement, or fulfillment.
Person Specification
* Good organizational skills.
* Ability to follow organizational processes.
Core Values
* Integrity: Act with integrity at all times.
* Accountability: Take responsibility for your work and contributions.
* Collaboration: Work together to achieve shared benefits.
* Decisiveness: Make informed decisions and act proactively.
* Engagement: Be present, supportive, and positive.
Our Values
We are dedicated to leadership, learning, and success. We serve our customers and each other as one team, embracing openness, respect, curiosity, and agility.
About Skillsoft
Skillsoft provides online learning, training, and talent solutions to help organizations unlock their potential. With immersive content, we serve over 36 million learners worldwide, supporting leadership, business skills, technology, digital transformation, and compliance training. Our platforms include Skillsoft content and the Percipio learning experience platform, which supports measurable impact throughout the employee lifecycle.
If this opportunity interests you, we encourage you to apply!
Skillsoft is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or other protected categories.
#J-18808-Ljbffr