Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Position Summary:
The Lab Automation Contract Renewal Representative will manage EMEA contract renewals operations.
The ideal candidate will act as a key link between Sales, Field Service, and Global Operations teams to ensure revenue visibility, timely renewals, and alignment with business goals.
Key Responsibilities:
* Partner with Field Service and Sales teams to maintain an up-to-date understanding of the business pipeline and renewal cycles.
* Oversee contract renewal operations for EMEA, ensuring accurate and timely processing of quotes, bookings, and invoices.
* Collaborate with global Lab Automation contract renewals team and Global Business Operations team to ensure alignment of forecast data with actual results.
Minimum Requirements:
* Bachelor's degree in Business Administration, Finance, or a related field (Master's degree preferred).
* 5+ years of experience in sales operations, service contract management, or revenue forecasting, ideally within a scientific or innovation-focused environment.
* Strong analytical skills and proficiency in Excel, Salesforce, and ERP systems (e.g., SAP).
* Demonstrated ability to collaborate effectively across functions and geographies.
* Excellent communication skills in English; proficiency in additional European languages (especially Spanish) is an advantage.
* Ability to work in a fast-paced, matrixed organization with competing priorities.
* Strong attention to detail and a proactive, problem-solving attitude.
Preferred Qualifications:
* Experience in laboratory automation, digital science, or related industries.
* Proven success in leading operational teams or managing complex renewal processes.
* Familiarity with Thermo Fisher Scientific's product and service portfolio is a plus.
About Thermo Fisher Scientific:
At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. Our team of more than 100,000 colleagues delivers an unmatched combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands.