At GXO, we are constantly looking for talented people at all levels who can provide the level of service our company requires. A positive work environment creates happy employees, which increases productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
What we are looking for
The successful candidate will be responsible for managing and growing relationships with clients. The ideal candidate will also have a strong background in project management and a proven record of delivering projects on time and within budget.
What will you do on a day-to-day
* Develop, maintain, and grow strong relationships with key clients.
* Identify and address client needs and challenges.
* Serve as main point of contact for client.
* Create and implement business strategy for the account.
* Coordinate with internal teams to ensure timely delivery of products and services.
* Prepare and present regular reports on account status.
* Identify opportunities for growth within existing accounts.
* Design and implement new processes.
* Lead IT testing (UAT) from operational perspective.
* Plan and manage project timelines, budgets, and resources.
* Create yearly operational budget.
* Coordinate with cross-functional teams to ensure project success.
* Monitor project progress and adjust as needed.
* Communicate project status to stakeholders, senior management, and client.
* Identify and mitigate project risks.
* Offer close and consistent support to the operation.
* Lead Continuous Improvement projects and align with Business needs.
What you need to succeed at GXO:
* Proven experience in Account and Project Management in Logistics/Warehousing with a focus on E-Commerce.
* Exceptional communication, leadership, organizational and negotiation skills.
* Fluency in English and Spanish (minimum C1 in both).
* Ability to manage multiple projects simultaneously.
* Strong critical thinking skills and attention to detail.
* Outstanding team player and ability to work autonomously without direction.
* In-depth knowledge of Reflex Web or ability to learn quickly.
* Flexibility regarding work hours, especially during peak periods.
Seniority level
Associate
Employment type
Full-time
Job function
Engineering, Information Technology, and Project Management
Industries
Transportation, Logistics, Supply Chain and Storage
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