Overview DCEO Engineer, Data Center Engineering Operations – Job ID: | Amazon Data Services France SAS
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver safety and security while providing capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a DCEO Engineer to serve as a technical resource to support Amazon within our mission-critical Data Center. The position will help ensure overall availability and reliability in all electrical and mechanical infrastructure within the data center environment at a specific location. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The role requires a self-managed person who takes initiative and provides effective solutions for complex technical problems. The successful candidate will have direct and immediate impact on improving resiliency, efficiency, and capacity of our facilities to help offer Amazon’s customers better value, including maintaining, operating, and troubleshooting Data Center Operation’s Mission Critical Facilities (including stand-by diesel generators and related fuel systems) and three-phase electrical systems such as switchgear, UPSs, PDUs, racks, VFDs, and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors.
Responsibilities Operate and maintain all mechanical, electrical, and HVAC equipment within the Data Center/Facility.
Supervise contractors who perform servicing or preventive maintenance.
Develop work plans for emergency repair of critical assets.
Operate under minimal supervision and work on-call on a rotating schedule as needed.
Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
Perform shift duties as required.
Fully comply with all physical security procedures and policies.
Ensure safety procedures are adhered to while performing work.
Perform rack power installs, rack PDU, and rack ATS replacements.
Verify electrical/cooling capacity before new rack installations.
Create and close Work Orders with appropriate data, including labor hours, equipment maintenance, and parts used, into the asset management system.
Maintain changes in state in Mission Critical infrastructure in support of corrective/preventive maintenance.
Testing: test quality, performance, safety, and reliability of products, equipment, and processes.
Be a front-line responder for hands-on electrical and mechanical equipment troubleshooting (e.G., AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, building automation systems).
Physical Requirements Work on a 24x7 schedule where applicable.
Work at heights and from ladders.
Perform physical tasks during the shift and coordinate body movements when using tools or equipment.
Work in a noisy environment with ear protection.
Competencies / Behaviours Solve problems through root-cause elimination and understand broader context.
Adhere to safety procedures at all times.
Aptitude for troubleshooting and solving complex issues.
Follow procedures, system documentation, and track issues in a Trouble Ticket system.
Demonstrate good judgment and decision-making instincts.
Prioritize effectively in a fast-paced environment.
Take ownership for technical issues.
Utilize EPMS and BMS to manage building workflows.
Key job responsibilities Maintain safety standards and promote a world-class safety culture in all operational procedures.
Drive continuous improvement through standardization of procedures and policies, delivering performance against metrics.
Enable the operations organization to deliver 100% uptime on all customer-supporting infrastructure.
Collaborate with internal & external stakeholders to deliver operational excellence for AWS customers.
Plan and execute preventive maintenance of site-critical facility infrastructure per AWS procedures.
Monitor and supervise facilities (via BMS, PMS, walkthroughs, etc.).
Contribute to build-out and retrofit delivery of Data Center infrastructure.
Ensure organizational capability to respond to events affecting electrical or mechanical infrastructure.
Review incident reports, document trend summaries, and provide updates and recommendations to management.
Draft, update, and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation for DCEO.
About the team Diverse Experiences: AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or follows a nontraditional path, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies.
Inclusive Team Culture We foster inclusion through employee-led affinity groups and ongoing learning experiences that celebrate diversity and encourage curiosity.
Mentorship & Career Growth We support knowledge-sharing, mentorship, and career development to help you grow.
Work/Life Balance We value work-life harmony and flexibility to support your personal and professional success.
Qualifications Basic Qualifications
Bachelor Degree in Electrical Engineering, Mechanical Engineering, HVAC, Industrial Technology, or Electrotechnical Engineering
7+ years of experience in electrical/mechanical and refrigeration system preventive and corrective maintenance (data center, production site, energy facilities, etc.)
Experience with critical infrastructure systems (UPS, generators, switchgear, HVAC, chilled water/cooling systems, pumps)
Familiarity with 24/7/365 mission-critical environments
Good level of English (written and oral)
Preferred Qualifications
Familiar with BMS and EPMS control systems and data collection/trending
Apprentice/trades certified or diploma in an Electrical field
Data Center/Manufacturing experience
Bachelors/Masters in Electrical or Mechanical Engineering or related discipline
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