PstrongNow Hiring: Store Director /strong /pp strongLocation: /strong Madrid, Spain /pp strongContract: /strong Full-time / Permanent /ppbr/ppWe are partnering with a strongluxury fashion house /strong seeking an experienced and service-driven strongStore Director /strong to lead its boutique in Madrid. /ppThis role offers the opportunity to work within a confidential luxury retail environment defined by craftsmanship, heritage, and elevated customer experience, where attention to detail and discretion are paramount. /ppbr/ppstrongThe Role /strong /ppAs Store Director, you will have full ownership of the boutique’s performance, overseeing client experience, commercial results, and operational excellence while upholding the highest service standards. /ppbr/ppstrongKey Responsibilities: /strong /ppstrongClient Experience Representation /strong /pp • Champion a refined, personalised client experience aligned with luxury service standards /pp • Build and nurture long-term client relationships and a strong local client network /pp • Represent the business with professionalism, discretion, and integrity /ppstrongSales Commercial Excellence /strong /pp • Drive store performance and achievement of commercial objectives /pp • Analyse KPIs and implement strategies to maximise sales and client engagement /pp • Ensure strong product knowledge across the team /ppstrongBoutique Standards Operations /strong /pp • Maintain impeccable visual, merchandising, and operational standards /pp • Oversee stock management, inventory accuracy, and daily operations /pp • Ensure compliance with internal policies and retail excellence guidelines /ppstrongTeam Leadership Development /strong /pp • Lead, coach, and develop a high-performing retail team /pp • Support recruitment, onboarding, and continuous training /pp • Foster a respectful, professional, and service-led culture /ppbr/ppstrongProfile /strong /pp• Proven leadership experience within luxury, premium, or high-end retail /pp • Strong commercial acumen with a hands-on leadership approach /pp • Client-focused mindset with a refined service style /pp • Detail-oriented, composed, and strategic /pp • Flexible availability, including weekends /ppbr/ppstrongWhy This Opportunity /strong /pp• Join a luxury retail business recognised for excellence /pp • Lead a key boutique in a major European market /pp • Career progression within a premium retail environment /pp • Culture built on leadership, discretion, and consistency /ppbr/ppstrongemDue to high application volumes, only shortlisted candidates will be contacted. /em /strong /p