-You will manage the monthly calendar for our client's social networks, being the interlocutor with him to solve any doubts.
- You will be in charge of publishing the monthly content plan, answering all comments and queries received, strengthening the link with consumers, and detecting possible trends or TT that may arise.
- The channels you will manage will be social networks (Social Media) and customer care channels (Care) through email and phone.
- You will also promote some of the content on the networks.
- You will proactively participate in team meetings in order to report on the status of the project, in addition to content creation.
- You will produce monthly quantitative and qualitative reports on Social Media and Care performance.
- You will research new trends in RRSS that contribute to the creation of content for brands and/or current clients.