Join Our Team as a Car Return Agent – Be the Face of Our Return Process!
Are you passionate about delivering excellent customer service and ensuring vehicles are well-maintained? We are seeking a dedicated Car Return Agent to assist customers in finalizing their rental experience and to help keep our fleet in top condition.
Key Responsibilities:
* Greet and assist customers professionally when they return their vehicles.
* Check a high volume of vehicles back into the rental fleet daily.
* Identify and assess any potential new damage on vehicles, documenting findings for evaluation.
* Contribute to the Quality Control process to ensure damage records are accurate and current.
* Provide outstanding customer service during all interactions to ensure a smooth return process.
* Support other branch operations to maximize efficiency and customer satisfaction.
* Perform additional duties as assigned by management to support branch success.
What We’re Looking For:
* Strong attention to detail and ability to assess vehicle conditions accurately.
* Excellent communication and customer service skills.
* Ability to work efficiently in a fast-paced environment.
* Team-oriented with a proactive attitude and willingness to assist wherever needed.
Why Join Us?
* Be part of a dynamic, customer-focused team.
* Play a key role in maintaining our fleet’s quality and condition.
* Enjoy opportunities for growth and development within the company.
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