We are looking for a Key Account Manager to drive business growth by managing strategic clients, developing long‑term commercial relationships, and ensuring the successful delivery of tailored energy solutions. This role involves understanding client needs in depth, coordinating internal teams, and ensuring high‑quality service throughout the full opportunity lifecycle.
Main responsabilities:
Client Relationship Management
* Manage strategic and large accounts, ensuring consistent engagement and long‑term satisfaction.
* Understand client needs, challenges, and objectives to present the company’s value proposition and differentiated service offering.
* Respond to client inquiries related to products, services, technical requirements, and commercial conditions.
Sales Development & Opportunity Management
* Lead and manage the full offer cycle from initial contact to closure, ensuring all proposals meet client expectations and internal quality standards.
* Collaborate with internal teams (sales, marketing, technical, legal, finance) to prepare competitive proposals and commercial strategies.
* Conduct market research and field assessments to identify new business opportunities and strengthen client portfolios.
Operational Coordination
* Identify and address non‑conformities, ensuring corrective actions and continuous improvement.
* Support the development and implementation of processes related to tender control, contract management, and commercial governance.
Business Insights & Strategy
* Gather market insights (competitor activity, customer trends, pricing benchmarks, risks and opportunities) and share findings internally to support strategic decision‑making.
* Ensure that commercial decisions reflect both client needs and company interests, contributing to sustainable growth.
Requirements:
* Secondary education, vocational training, or bachelor’s degree in Business, Engineering, or a related field.
* Additional training in sales, negotiation, or account management is a strong plus.
* Minimum 5 years of experience in a similar B2B commercial or account management role.
* Proven experience managing large or strategic clients.
* Strong leadership, negotiation, and communication skills.
* Ability to work autonomously while collaborating effectively with cross‑functional teams.
* Customer‑oriented mindset with strong problem‑solving ability.
* High level of organization, attention to detail, and resilience in fast‑paced environments.
* Good command of English (B2 level or above).