Functions and Tasks
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Minor Hotels Europe & Americas is looking for a highly motivated student currently enrolled in academic studies who wishes to undertake a management internship within our Rooms Division team for Southern Europe at our central offices in Barcelona.
The responsibilities of the position include the following tasks:
• Operational Control Support:
* Collaborate in the organization and coordination of the Rooms Division departments at a corporate level.
* Assist in establishing and supervising operational policies to ensure efficiency across all hotels.
* Occasionally conduct periodic operational audits to ensure compliance with service standards.
* Ensure and follow up on improvement action plans opened in audited hotels.
* Review and coordinate the implementation of new technologies in the hotels.
* Review and control SOPs and collaborate in the development of operational protocols for the assigned departments.
• Financial Control Support:
* Prepare end-of-month reports to monitor the financial results of departmental expense accounts.
* Collaborate in the creation of improvement strategies as needed.
* Supervise the implementation of cost‐control policies across all hotels.
* Monitor and analyze the evolution of costs and participate in the creation of reports for senior management.
* Monitor compliance with financial objectives and follow up directly with hotels for the implementation of improvement actions.
• Quality Control Support:
* Prepare reports to monitor and track the evolution of hotel quality results.
* Collaborate in active training for the Housekeeping Management team to develop team capabilities.
* Follow up on audits and inspections carried out by hotel management.
* Monitor and evaluate guest satisfaction at a regional level.
* Occasionally conduct inspections and audits to ensure compliance with company quality standards.
* Collaborate in the creation of standards and support manuals for the teams.
Required Profile:
* Academic Background: Preferably in the penultimate or final year of a Bachelor's degree in Tourism, Hotel Management, or a Master's degree related to the sector.
* Specific Knowledge: Familiarity with Microsoft Office. Strong communication skills in English and Spanish are highly valued.
* Desired Profile: Enthusiastic about learning, strong organizational skills, and ability to handle multiple tasks.
General Information**
Location: Barcelona Central Services
Conditions:
* Duration: 6 months, with the possibility of extending for an additional 6 months.
* Schedule: Full-time. xsgfvud Monday to Thursday from 09:00 to 18:30, and Friday from 09:00 to 15:00.
* Monthly Compensation: €700.
* Monthly Meal Voucher: €112.
Internships at Minor Hotels Europe & Americas reflect our company's commitment to supporting future professionals in our sector by helping you complete your practical training and providing a rich and experience‐based learning environment.