About PVFARM:
PVFARM’s platform was built by engineers, for utility-scale solar developers, designers, engineers, consultants, and EPCs. What began as an internal passion project to streamline early-stage design has evolved into the most advanced solution for exploring “what-if” scenarios and delivering precise layouts in seconds.Role Overview
As a Technical Account Manager at PVFARM, you will own the end-to-end technical relationship with a portfolio of European customers. You’ll act as a Sales Engineer, leading demos, proof-of-concepts, and technical negotiations while also driving onboarding, adoption, and long-term success by providing technical support to existing customers.Key Responsibilities
Pre-Sales Engineering & Deal Support:
Lead interactive software demos and proof-of-concept projects, showcasing PVFARM’s capabilities to technical and executive stakeholders. Develop custom POCs that align with each prospect’s site, design, and workflow requirements. Craft technical proposals, ROI analyses, and solution architectures in collaboration with Sales.Customer Onboarding & Enablement:
Own the onboarding phase by designing and delivering tailored training sessions to help customers quickly adopt PVFARM. Create best-practice guides, video tutorials, and hands-on workshops to embed PVFARM into customers’ processes.Technical Support & Continuous Improvement:
Serve as a trusted technical advisor, rapidly triaging and resolving customer issues with thorough explanations. Collaborate with Engineering and Product teams to diagnose complex issues and prioritize feature requests and bug reports, ensuring customer needs influence the product roadmap.Cross-Functional Collaboration:
Partner with Marketing to develop webinars, case studies, and white papers highlighting customer success. Work with Product and Engineering teams to influence product enhancements addressing regional requirements and standards.Qualifications
Bachelor’s degree in Engineering (civil, electrical, renewable energy), Computer Science, or related field (or equivalent experience).Minimum of one year of hands-on experience in PV system design or engineering within the renewable energy sector with an EPC, IPP, or Engineering firm, or similar SaaS company.Experience with utility-scale solar design tools (e.G., AutoCAD, Helioscope, Rated Power, PVSyst, PVCase).Strong understanding of electrical and civil engineering concepts related to PV system design.Ability to troubleshoot and diagnose technical issues within PVFARM.Fluent in English;
proficiency in Spanish,French, or German is highly desirable.Personal Attributes
Exceptional presentation and communication skills, able to explain complex concepts clearly.Strong analytical mindset and troubleshooting skills under pressure.Customer-obsessed attitude with a focus on building long-term partnerships.Willingness to travel up to 25% across Europe for on-site engagements.Ability to work productively in a remote-first environment with minimal supervision.Nice-to-Have Skills
Pre-sales or technical sales experience in solar or renewable energy sectors.Familiarity with GIS, energy modeling, or related analytical tools.Ability to craft financial models and ROI analyses for solar projects.What We Offer
Competitive salary plus performance bonuses.Comprehensive health benefits and pension plan.Fully remote work culture.Choice of laptop and equipment allowance.Career growth opportunities in a fast-scaling startup.
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