First Party Collector - USCA & Canada Support
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Job Mission:
As a First Party Collector, you will be part of our integral finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG’s financial performance. This role is based in Rubí, Spain, and follows a hybrid work model, with 3 days in the office and 2 days remote. The working hours are aligned with the North American market, from 14:00 to 23:00 CET, Monday through Friday.
Key Responsibilities:
- Review open accounts and initiate collection efforts
- Conduct outbound calls and emails to recover overdue payments
- Meet monthly call and notation targets
- Process payments and update records accurately
- Maintain organized and up-to-date collection files
- Follow up on payment arrangements using the treatment schedule
- Build and maintain positive relationships with customers
Requirements:
- Native English speaker
- Bachelor’s degree in Finance, Accounting, or Business‑related field
- 1–2 years of experience in collections or customer service
- Strong communication, problem‑solving, and analytical skills
- Effective business writing and professional communication
- Detail‑oriented and organized
- Experience with ERP systems (SAP or Oracle preferred)
About Us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.
To learn more, visit and follow @ PPG on Twitter.
Additional Information:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Accounting/Auditing and Finance
- Industries: Paint, Coating, and Adhesive Manufacturing
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location and may be adjusted to reflect the nature of the work. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well‑being of our employees. Any insurance coverage and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email
Benefits will be discussed with you by your recruiter during the hiring process.
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