Overview Field Service Specialist (French Speaker) at Bridgestone Mobility Solutions / Webfleet. We are looking for a Field Service Specialist who will be responsible for processing installation orders via Salesforce, coordinating installations, and ensuring effective communication with installation partners and customers. This role involves maintaining accurate records, verifying successful installations, and supporting the Field Service Manager for Strategic Accounts/Pilots. Additionally, the specialist addresses installation issues, generates reports, and collaborates with regional stakeholders to implement technical solutions that enhance system integration and operational efficiency. Responsibilities Processing Installation Orders via Salesforce: Review and assess new installation and aftersales service requests; select the appropriate Installation Partner (IP) based on service requirements and assign corresponding work orders; manage and coordinate work orders with installation partners and customers, ensuring effective communication (primarily via phone). Installation Coordination: Maintain and update records in Salesforce (SF) and other tracking tools, including monitoring installation progress (planned vs. vigente); ensure accurate