Who We AreSpoki is a Conversational Platform that helps companies build authentic relationships with their customers through Whats App and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.The RoleWe're looking for an Account Executive (Inbound or Outbound) to drive revenue growth in Italy or Spain. You will own the sales cycle — from the first qualified interaction to closing the deal — with a strong focus on delivering monthly TCV targets. Depending on your focus (Inbound or Outbound), your pipeline will differ — but your mission remains the same: win the deal and create long-term value.Outbound Responsibilities
Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.
Take ownership of qualified opportunities from BDR handoff to closeRun deep discovery to understand business needs, pain points, and decision processesDeliver tailored demos and build high-impact proposalsCollaborate closely with BDRs to improve pipeline quality and targetingMaintain accurate pipeline data in Hub Spot to support forecastingContinuously analyze performance and optimize your approach Inbound Responsibilities
Convert a high volume of inbound demos into new businessLead consultative conversations with key stakeholders (Marketing, CRM, E-commerce, CX leaders, Founders)Manage multiple deals across different stages simultaneouslyDrive higher TCV through strategic contract positioningKeep a clean, real-time pipeline in Hub SpotCollaborate cross-functionally to improve conversion ratesContinuously refine your demo and closing strategy Requirements
2–3+ years in an Account Executive or closing role (B2 B Saa S or digital product strongly preferred)Proven track record of owning a full sales cycle — from first meeting to signed contract — and consistently hitting or exceeding quotaLanguages: native-level Italian (Italy role) or Spanish (Spain role) + professional EnglishLocation: based in Italy (Italy role) or Spain (Spain role); available for occasional on-site presenceStrong closing instinct: you know when to push, when to slow down, and how to handle objections without damaging the relationshipCRM discipline: you live in Hub Spot (or equivalent), keep it clean, and use data to manage your pipeline — not just as an admin taskQuota mindset: you track your own attainment and pipeline coverage daily and take full ownership of your numberConsultative approach: strong discovery skills, ability to connect prospect needs to tangible value, and comfort navigating multiple stakeholdersResilience and ownership: comfortable in a fast-paced, high-accountability environment where results are visible and performance is expected Nice to Have
Experience selling to e-commerce, retail, marketing, or customer experience teamsFamiliarity with Whats App Business API, conversational commerce, or marketing automation platformsFluent Italian speaker (for the Spain role — useful for internal collaboration with the Italy team)Understanding of Saa S metrics: TCV, MRR, churn, NRR, pipeline coverage, win rate Bonus Points
Experience closing deals with e-commerce, retail, or customer care businessesInterest or hands-on knowledge of Whats App Business, conversational marketing, or AI-powered sales automationStructured approach to the sales process: consistent frameworks, repeatable discovery flow, and methodical objection handlingAnalytical mindset: ability to read your own pipeline metrics, identify where deals are stalling, and diagnose root causes What We Offer
Be part of building a cutting-edge Conversational Commerce platform poised for global expansion.Competitive compensationWork with an international, passionate, supportive, and talented team dedicated to excellence.The latest Apple Mac Book Pro and all necessary tools.Career Levels: continuous growth with clear key points to help you design your personal and professional development in the direction you desirePermanent, full-time contract.Regular team-building events and celebrations. xpzdshu Access to cutting-edge technologies and resources to stay at the forefront of engineering and innovation.