Overview
The Global Design team is looking for a creative, innovative, results-oriented designer based in Barcelona, Madrid or London who will be responsible for the design of post-occupancy tenant improvement and small/medium new sites or expansion projects in the Europe, Middle East and Africa (EMEA) portfolio. This role will join the Global Design team, reporting to the EMEA Design Manager, and will work closely with the EMEA Design & Construction (D&C) team, the Workplace Guidelines & Standards team and the Global Transformation & Insights team.
This role will be responsible for the design of post-occupancy tenant improvement projects—updating, revising and evolving the design of spaces where Amazonians are currently working—and small/medium new site projects (new sites) or expansions. Scope ranges from designing several floors of a building to suit the needs and behaviours of a new team, to designing smaller specialty spaces, to developing an overall design solution that can be applied to multiple projects (for example, improvements to acoustics, lighting, or furniture). Over time, this role should gain familiarity with Amazon's EMEA corporate workplace portfolio to pro-actively identify and recommend design solutions for certain buildings or spaces. The role will work closely with the EMEA D&C team and sub-consultants/vendors on project delivery.
The day-to-day involves collaboration with the EMEA Design Manager, the D&C Manager responsible for construction and delivery in the EMEA portfolio, and external vendors as local project managers and design team (Architect of Record). Once projects are delivered, this role will work with the Workplace Guidelines & Standards team to indicate which design elements need to be integrated into the Guidelines & Standards, including producing visuals and narratives that can be translated and published as Guidelines. The role may also contribute to process improvement initiatives or programs related to workplace design.
Responsibilities
* Oversee and manage the design of post-occupancy tenant improvement projects and small/medium new site projects and expansions, including: (1) leading the design of the space based on customer needs and technical requirements; (2) collaborating with an external/vendor design team (the Architect of Record) on certain projects; (3) aligning the design to the overall concept for Corporate Workplace as developed by the Global Design team; and (4) informing the Guidelines and Standards team on design elements needed to translate into global functional Guidelines.
* Identify and implement continuous design refinement, leveraging operational data, customer insights, and success metrics to drive change.
* Work cross-functionally with regional peers to ensure a consistent experience for customers while respecting local/cultural nuance.
* Collaborate with GREF partner teams, including Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events, to elevate program deliverables and improve the quality of Amazon workspace with a focus on resiliency, efficiency, health and safety.
* Routinely connect to external industry bodies and communities to ensure new industry standards, best practices, technology, and innovations are adopted into the program.
About the team
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Enablement Centers, and Global Centers of Expertise. Workplace Design and Construction sits within the Global Centers of Expertise and includes the disciplines of Global Design, Workplace Design Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction (D&C) delivery.
The Global Design team owns the design of GREF spaces, shaping design concepts that align with GREF's strategic vision and the GREF Workplace Design Style Guide, while enhancing employee well-being. The team's Concept Designers develop foundational concepts for each space type that are in line with foundational design principles. The regional Design Managers ensure that GREF design concepts and standards are integrated into new projects and renovations.
The Global Design Guidelines team owns the creation, implementation, and ongoing refinement of Amazon's Global Workplace Design Guidelines and Standards, including global FF&E development and implementation, as well as signage and wayfinding guidelines and standards.
The Design & Construction (D&C) delivery team delivers spaces across the GREF portfolio, including new and refreshed office spaces, labs, Kuiper production facilities, studios, and other spaces. The team includes regional leaders and Global Construction Operations, as well as GREF Information Technology.
Inclusive culture and benefits
Inclusive Team Culture: Amazon embraces diversity and inclusion. We have employee-led affinity groups, extensive benefits, and ongoing learning experiences, including CORE and AmazeCon conferences. Our culture of inclusion is reinforced by Amazon's 16 Leadership Principles.
Work/Life Balance: We value work-life balance with flexible working hours and an environment that supports personal and professional harmony.
Mentorship & Career Growth: We support new members with a culture of knowledge sharing and mentorship, and opportunities aligned with career development.
Basic Qualifications
* Bachelor's degree in Architecture, Engineering or related professional experience.
* Experience defining program requirements and using data and metrics to determine improvements.
* 3+ years of design program management experience in physical building (design/construction) programs with progressive responsibility.
Preferred Qualifications
* Experience in architecture, property development, planning, procurement, facilities management, and/or construction.
* Proven decision-making and problem-solving capabilities with strong follow-up skills and attention to detail.
* Excellent oral and written communication skills with the ability to translate ideas into written documents.
* Continuous learning mindset and commitment to staying up-to-date with industry trends and best practices.
* Familiarity with relevant industry codes, standards, and regulatory requirements.
* Experience working on building schedules, managing issues/risks, and stakeholder communication plans.
* Ability to escalate issues and navigate hard trade-offs between business and customer needs.
* Ability to build constructive relationships and maneuver through complex situations.
Amazon is an equal opportunities employer. We value diversity and base recruitment on experience and skills. Privacy information is available in our Privacy Notice. If you require a workplace accommodation during the application or hiring process, please see the accommodations information for more details. If your country/region is not listed, please contact your Recruiting Partner.
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