Miravia, based in Madrid, is seeking a Call Center Operations Manager to lead their customer service team. The role demands expertise in managing call center operations, enhancing customer experiences, and ensuring high performance through effective strategy implementation and team leadership.
Ideal candidates will have a Bachelor’s degree, extensive experience in call center management, and be results-driven professionals proficient in CRM systems like Salesforce. The position is office-based in a central location near Metro Station Avenida de América.
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