**What you’ll do**:
Work collaboratively in partnership with Professional Services and Partners, with learners throughout the EMEA Region, to help them build product knowledge, increase user adoption and achieve ROI.
- Deliver customer-specific tailored training including Pre-UAT, Train the Trainer, End User Training, and Go Live Support based on their implementation project scope, virtually and onsite
- Deliver Learning Lab workshops and webinar series to a broad customer base
- Take full ownership of multiple concurrent customer training projects with the flexibility to manage a changing schedule of differing complexities, collaborating with ease and grace
- Participate in Project Kick-offs, training requirements definition and scoping conversations, advising and supporting customers
- Adhere to Global Education Services Delivery methods, processes, procedures, and policies in the development and delivery of training services
- Participate in the development of new offerings and improvement to processesRepresent the Global Education Services team and management as well as coordinating with Customer Success and Subscription Services teams. This position will be reporting directly to a UK-based manager
**Qualifications/Skills required**:
- Minimum 2 years in the technology industry
- 1+ years’ experience in a functional training or consultative role with emphasis on technology and business process training development, design, and delivery
- Strong presentation, training and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences
- Understanding of common industry standards as related to ERP along with standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Sales Force Management, (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management and Quotas), Inventory Management (Purchasing and Fulfillment) as well as support (Cases Management and Territory Management)
- Ability to drive value with the customer
- Excellent time management skills, with the ability to manage multiple demands and reprioritize as customer timelines shift
- Highly adaptable and open to change so that one may best serve customers’ needs
- Excellent written and verbal English skills that can be applied to documentation development, curriculum review, delivery and communicationSpanish, German, Dutch or Arabic is essential for this role
Career Level - IC3
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to general opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
**Why work at Oracle**
- Join a global workplace where you can make an impact.
- We offer competitive salaries and exciting benefits - along with flexible and remote working to suit your lifestyle.
- Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning.
- Be yourself in an inclusive culture where employee resource groups champion our diverse communities.
**What we’ll offer you**
- A competitive salary with exciting benefits
- Flexible and remote working so you can do your best work
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Employee resource groups that champion our diverse communities
- Core benefits such as medical, life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique
**Life at Oracle and Equal Opportunity**
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while d