* Achieve monthly and yearly sales targets by offering an impeccable customer service, demonstrating empathy and in-depth product knowledge, as well as a genuine passion for human relationships.
* Handle after-sales services enquiries to ensure a quick and qualitative treatment of request to generate client satisfaction.
* Perform required operational tasks to maintain the boutique environment including outside windows.
* Be a proactive user of CRM and clienteling practices and techniques.
* Perform opening and closing duties, inventory management as well as reporting tasks.
* Experience in the retail environment (luxury good and/or hospitality) and in dealing with clients.
* Passion for the brand and watches in general.
* Spanish, English.
* Very good knowledge of MS Office automation tools.
* Very good communication skills.
* Very good sense of service.
* Flexibility and team spirit.
* Organization skills.
* Interpersonal skills.