Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Senior Salesforce Developer.
Responsibilities
* Requirements analysis.
* Participate in the technical design of projects.
* Perform effort estimations for projects.
* Work in coordination with the rest of the Omega team and/or the client to contribute to achieving project objectives.
* Analyze and improve application performance.
* Identify potential technical risks within the project and propose alternative solutions.
* Collaborate with technology providers when required by the project.
* Document processes and monitor system performance metrics.
* Validate and test the technical solution against business requirements.
* Train end users on the developed project functionality and proper use of the software.
* Implement the latest technological advances and solutions.
* Comply with software quality standards agreed upon with Omega’s Technical Management.
* Produce technical documentation for completed projects.
* Actively contribute to the training of other team members.
* Collaborate within Omega’s community of practice by sharing technical knowledge.
* Identify potential methodological improvements for the technical team.
Knowledge / Experience
* Degree in Computer Engineering or a similar technology-related field.
* At least 3 years of experience as a Salesforce Developer.
* Experience developing solutions on Sales Cloud and/or Service Cloud in the Salesforce ecosystem. Experience in other Salesforce clouds is a plus.
* Knowledge of development technologies (APEX, Visualforce, LWC, migration tools, SOQL, web services).
* Understanding of both DevOps/Agile (SCRUM) and Waterfall delivery principles, as well as the importance of SDLC (Software Development Life Cycle) and coding methodology principles, is a plus.
* Ability to work independently and take ownership of assigned applications.
* Excellent spoken and written English.
* Any Salesforce certification is a plus.
What do we offer
* Permanent contract.
* Flexible Schedule. We make it easy. Balance your professional and personal life.
* Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
* Home Office.
* Flexible retribution (public transport ticket, Ticket restaurant, …).
* Health insurance.
* OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics .
Client satisfaction is at our core (rating: 4.9/5 ), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together .