Job Title:
Customer Representative (German-speaking) - Hybrid - Banking Industry BN01
Job Description
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Representative in Malaga (hybrid), you will be part of our team of game-changers who are powering the brands of the future in banking.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the career you’ve always envisioned.
What you will do in this role
- Receive and make phone calls/emails on behalf of Concentrix, its clients, and partners or on behalf of their clients
- Provide relevant information in a professional and timely manner to maximize sales and achieve performance goals
- Attend specified training
- Become proficient in all call center systems and telephony to perform at the highest standards
- Work to achieve targets, highlighting development needs to HR Manager as required
- Write and design detailed reports
Your qualifications
- Proficient or bilingual in German and advanced in English
- Secondary school diploma
- Ability to responsibly and independently perform customer service duties
- Ability to plan and organize work independently and in a team
- Ability to obtain, verify, evaluate work assignments, and provide necessary information to clients and management
- Good communication, written and listening skills
If you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right role.
What’s in it for you
- Full-time 39 hours/week permanent contract: Monday to Thursday, 8:00-16:00, Friday 9:00-16:00
- Annual Base Salary: €20,400 up to €21,600 after 6 months
- Central location in Malaga with some remote work opportunities
- Full paid training on company and project specifics
Experience the best version of you!
If this is the right next step in your career, apply today and discover why over 440,000+ game-changers worldwide call Concentrix their employer of choice.
Concentrix is an equal opportunity employer
We are committed to a work environment free from discrimination and harassment, based on qualifications and business needs, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other protected class.
R1600176
Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12
Language Requirements: English, German (Required)
Time Type: Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
#J-18808-Ljbffr