We are looking for German-speaking professionals with a strong background in customer service and sales, particularly in reservation upgrades, to join our dynamic and multicultural team in Málaga.
YOUR ROLE
• Deliver high-quality customer service to German-speaking clients
• Manage reservation requests and promote upgrade opportunities
• Handle customer interactions via phone, email, and other channels
• Contribute to a positive customer experience while achieving sales targets
WHAT WE ARE LOOKING FOR
• Native or bilingual German and C1 level of English (minimum)
• Previous experience in customer service and sales
• Hospitality or tourism background is a plus
• Based in Málaga or willing to relocate
• Strong communication and customer-oriented mindset
WHAT WE OFFER
• Salary: € 1,791.66 gross/month (€21,500 gross/year) + €1,500 sign-on bonus.
• Permanent contract (2-month probation).
• Full-time position (39 hours/week)
• On-site training and work at our Málaga city center office
• Training schedule: Monday to Thursday 09:00–18:00, Friday 09:00–16:00
• Working schedule: Rotational shifts between 08:00 and 22:00. Monday to Sunday, with alternating weekends.
• Hybrid work model available after onboarding
WHY JOIN US
• International and multicultural environment
• Career development opportunities within a growing company
• Language classes and continuous training
• Employee referral program
• Access to exclusive discounts and wellbeing initiatives
• Engaging workplace with team activities and events
START DATE: May 18th
If you are ambitious, customer-focused, and motivated by sales, this is your opportunity to grow in an international environment.
Join Foundever and build your career in customer experience.