Field Process Quality Manager (Temporal)
Are you looking for a new challenge?
From the Technology department, we have a temporary position as a QA Manager for leading the main projects and coordinating the team that is involved in them.
Main Responsibilities:
Lead the Quality Installation team, within the Quality and Portfolio performance department.
Monitor the quality of new installations performed through all sales channels, improving performance metrics, and providing structured, regular feedback to the installer managers.
Lead and follow up the initiatives for improving the installers' performance, providing them full support to guarantee a successful implementation in the installer teams.
Work closely with the Technology department to facilitate the understanding of the installation process between the installation areas and themselves, the continuous revision of the installation process in search of the best possible performance.
Participate in the introduction of new products and services in the installation and maintenance process, throughout the entire life cycle of projects until their transition to BAU.
Responsibilities set for the Southern Platform (Spain, France, Italy, Portugal, UK, and Latam)
Required Qualifications and skills:
Fluent level of business English, written and spoken
Previous experience in installation or sales quality management roles
More than 3 years of experience leading teams of at least 6-10 people
Data and detail-oriented. Strong analytical skills.
Proved knowledge and experience on continuous improvement methodologies and tools
Planning skills, high drive, initiative, and delivery level
High interpersonal, relationship-building skills, and positive attitude
High-class communication, negotiation, and leadership skills
Strong MS Office domain, planning, and analytic tools.
Available to travel abroad.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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