Job Responsibilities:
Global Network Operations:
1. Support, maintain and solution network global infrastructure (Data, Security) as part of the global network operations team, organized by region (APAC, EMEA & Americas) in a “follow the sun” model.
2. Troubleshoot complex network (LAN, WAN, DNS, etc.) and firewall-related issues.
3. Acts as primary point of escalation and subject matter expert for network operations in the EMEA region.
4. Provide technical leadership and expertise to the global operations team, particularly in the EMEA region.
5. Proactively pinpoint and eliminate network performance bottlenecks impacting business workloads and steadily improve network uptime.
6. Proactively work to enhance network security and participate as needed in security incident response efforts as a network SME.
7. Continuous improvements - participates in Problem Management, post-mortems, root cause analysis and accelerate/advance the resolution of incidents impacting critical production environments & prolonging escalations.
Global Network Solutions, Implementation and Technology:
8. Contribute in exciting global projects – site buildouts, new acquisitions, new technology deployments, technology refreshes, network security enhancements, etc.
9. Acts as primary engineer for M&A implementation and tech refresh activities in Germany, one of two primary engineers for the rest of the EMEA region (some travel required)
10. Potentially assist with business engagement/stakeholder communications for new deployments or continuous improvement initiatives. Candidate needs to be comfortable with collaborating closely with business stakeholders.
11. Willingness to work flexible hours including weekend and holiday coverage for any operational or project needs.
12. Travel as needed to support deployment activities throughout the EMEA region.
Job Qualifications
We're looking for a diversely skilled, experienced network engineer with these qualifications:
13. BS in Engineering, Computer Science or Information Technology or equivalent certification and/or experience
14. 5+ years of hands-on network and security experience.
15. Cisco certification is a must, preferably CCNP. More advanced certification and/or security specialization are a plus.
16. An ideal candidate will have experience or certification with some or all of the following technologies:SolarWindsPalo Alto Networks firewallsFortinet firewallsRiverbed SteelheadWan OptimizationPerformance Management Cisco SDWANCisco WirelessCisco Routing/Switches (Catalyst and Nexus platforms)Cisco Application Centric InfrastructureCisco Identity Services EngineCisco DNA CenterInfoBlox DDIA10 Load BalancersJuniper Switches
Job Requirements What's next:The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.Diversity & InclusionHere at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!About usWe are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on and join us on, and where we regularly post insights from our colleagues.We want to inform you that there are currently scams targeting job seekers by falsely using our company's name, Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.Please remember that legitimate job offers from Stefanini will always come through official channels, including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information, please disregard them.Key Points to Remember:• Legitimate job offers only follow interviews conducted with our hiring managers or clients.• We will never ask for payment at any stage of the recruitment process.Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation. #LI-HYBRID