Bigblue is the fulfillment solution of customer-centric brands.
Hundreds of brands leverage our warehouse network to scale operations effortlessly and build a delivery experience that boosts sales 🛍 In a world where Amazon is increasingly dominating e-commerce, together with companies like Stripe and Shopify, we’re on a mission to help independent brands fight back 💪
The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants in Spain. It is a unique opportunity to have a meaningful impact on our customers and to get a 360 view on the e-commerce supply chain.
About the role 🚀
Location: Madrid and a warehouse in Guadalajara, Spain
Missions ✍️
Bigblue is looking for an experienced and results-driven Warehouse Manager to manage our Spanish warehouse.
* The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants.
* Own KPIs that drive a world-class merchant experience
* Ensure compliance guidelines are met
* Consistently hold warehouse partners to strict SLA expectations
* Provide reports of performance and action plans when needed
* Contribute to process and systems development
* Identify issues and provide plans to improve operations
* Recommend and implement methods and procedures to enhance performance
* Track learnings and best practices to contribute to our Standard Operating Procedures
* Monitor warehouse transformation projects (e.g. mecanization)
* Act as Bigblue onsite operations manager
* Serve as an escalation point both internally and externally
* Build strong relationships with all warehouse stakeholders
* Provide warehouse expertise to Growth and Customer Success team
* Track & analyze warehouse costs. Suggest ways to reduce costs
Requirements 🙌
* Ability to travel onsite (driving license)
* Strong computer literacy skills - including usage of Google Sheets/Excel.
* 3+ year of experience in supply chain, fulfillment, e-commerce or 3PL management
* Outstanding analytical skills
* Doer-mentality
* Problem-solver
* Exceptional written and verbal communication skills in Spanish and English
Benefits 💙
* Learn a LOT in many different fields (product, logistics, data, etc.)
* Work with the most promising European D2C brands and have a real influence on their overall strategy
* Grow and build the Warehouse manager role & missions
* Founders-led company
* MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
* We offer competitive compensation packages, along with meaningful equity