**Join our Team**:**Red Bee Media Overview**At Red Bee Media, we prepare, manage, and broadcast content viewed by audiences across the globe. Each year, we deliver more than **2.7 million hours** of programming in over **60 languages** to nearly **600 TV channels**.Our **Access Services** team plays a critical role in making content accessible. We provide **subtitles for the Deaf and Hard-of-Hearing (closed captions)**, **sign language interpretation**, and **audio description**, supporting the regulatory needs of broadcasters and content owners worldwide.We deliver:- Over **230,000 hours** of captioning annually — including more than **100,000 hours of live content**:- More than **2,500 hours** of sign language translation each year, including **live news**:- The **largest volume of audio description** services globallyClients in the UK include the **BBC, TNT Sports, Channel 4**, and **UKTV**.We’re always excited to meet passionate people — and we hope that includes you.**Job Purpose**The **Duty Manager Assistant** will work on a rota, supporting **Access Services Duty Managers** with a variety of operational and administrative tasks. This includes managing media and scripts to support subtitling, audio description, and signing processes, ensuring delivery deadlines are consistently met.You will also provide **scheduling and compliance support** during evenings and weekends when the Scheduling Team is unavailable.**Key Responsibilities**- Liaise with clients, productions, and media management to obtain media and scripts within agreed timelines.- Prepare scripts to facilitate efficient subtitling processes and ensure quality standards.- Ingest and manage media content for internal use.- Manage schedule statuses and ensure timely updates.- Respond promptly and clearly to queries from clients, internal teams, and freelancers.- Support Duty Managers with day-to-day administrative activities.- Conduct freelancer availability checks to ensure subtitling coverage.- Action schedule changes and compliance queries outside Scheduling Team hours, including weekends.- Coordinate subtitled content warnings as needed for compliance.**Skills & Experience Required**- Proven administrative experience, with accurate record-keeping.- Excellent verbal and written communication skills.- Exceptional attention to detail, with strong time management and organisational skills.- Ability to work both independently and collaboratively within a fast-paced environment.- Strong client-facing skills and confidence in managing external communication.- Familiarity with media workflows, scheduling, or similar systems (training provided).- Comfortable using Excel and learning new technologies.- Basic understanding of programming/content output across major UK broadcasters is a plus.Each 4-week rota includes one full weekend shift and one on-duty support weekend, planned in advance.**Why join Ericsson?**At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.**What happens once you apply?**Click Here to find all you need to know about what our typical hiring process looks like.**Primary country and city**: United Kingdom (GB) || Manchester**Req ID**: 770465