German Speaking Customer Service Representative - Porto (On-site)
Location: Porto, Portugal
Work Model: Onsite
Working Hours
* Monday to Sunday: 06:00 – 21:00 (Rotative shifts)
* 2 rotative days off
Role Overview
As a Customer Service Representative, you will be responsible for delivering high-quality support to customers, handling inquiries efficiently, and ensuring a positive customer experience in German. No prior experience needed.
Responsibilities
* Handle customer inquiries via phone, email, or chat in German
* Provide accurate information and resolve issues in a timely manner
* Maintain a high level of customer satisfaction
* Document interactions and follow internal procedures
* Collaborate with internal teams when necessary
Requirements
* German C2 level (mandatory)
* Good level of English
* Strong communication and problem-solving skills
* Customer-oriented mindset
* Availability to work in rotative shifts
* Starting date: 22/Jan/2026
Compensation & Benefits
* €1,300 per month
* €200 per month performance bonus
* Welcome bonus
* Meal allowance
* Relocation Support (details will be shared in the upcoming step)