Pb Sales and Station Agent /b /p p Are you ready to embark on a rewarding career as a Sales and Station Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Sales and Station Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Airport Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers! /p pb Job Description: /b /p ulli With a warm and friendly demeanor, you will handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations (Check-in, Manifest preparation) services. /li /ul ulli Your responsibilities will include handling any reservation/booking requests with efficiency for both domestic and international flights, providing schedule and fare information, and ensuring seamless coordination throughout the passenger journey. /li /ul ulli As the aircraft arrives, you#39;ll warmly welcome passengers and facilitate smooth coordination and communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration. You#39;ll ensure that all necessary flight documents are prepared accurately and completely, place orders for daily catering services, and maintain comprehensive flight records. Post-flight, you#39;ll handle the accurate filing of documents and perform statistical analysis of flight coupons. /li /ul ulli In cases of lost baggage, you#39;ll diligently coordinate with the handling agent to locate and deliver lost items to their owners. If necessary, you#39;ll follow the compensation process accordingly. /li /ul ulli To support effective management, you#39;ll report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP. /li /ul pb Desired Skills Experience: /b /p ulli Bachelor#39;s degree or at least high school graduation. /lili Permanent residence permit in the respective country (the company does not provide or assist with work permits). /lili Minimum of 1 year experience in civil aviation or tourism. /lili The ability to thrive in high-pressure situations. /lili Excellent command of English and proficiency in local language(s). /lili Availability to work in shifts, including overnight shifts. /lili A team player who can also work independently when needed. /lili Ability to multitask effectively and handle multiple tasks simultaneously. /lili Good knowledge and experience with a major Computer Reservations System (Troya or Quickres experience is a plus). /lili Strong oral and written communication skills. /lili Demonstrated a sense of responsibility and the ability to make accurate and effective decisions. /li /ul p We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 340 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals. /p