PpLocation: Barcelona, ES SE Guadalajara, MX Bordeaux, FR Baton Rouge, US Phoenix, US Lille, FR Bengaluru, IN Milan, IT Metz, FR Abuja, NG Thousand Oaks, US Tokyo, JP Dublin, IE Edmonton, CA US Abidjan, CI A Coruña, ES Stuttgart, DE Ankara, TR Las Palmas de Gran Canaria, ES Indianapolis, US US Annecy, FR Cali, CO Hilversum, NL Komorniki/Plewiska, PL Halmstad, SE Lyon, FR Lille, FR Madrid, ES Calgary, CA Honolulu, US DE Derby, GB US Fairfield, US Nancy, FR US Sacramento, US Malmo, SE Tampa, US Madrid, ES Montgomery, US Bobigny, FR Juno, US Hong Kong, HK Santa Barbara, US Dover, US Cajamar, BR Copenhagen, DK Aarhus, DK Brantford, CA Boulogne-Billancourt, FR Ho Chi Minh City, VN US Lansing, US Oxnard, US Hartford, US Des Moines, US Bilbao, ES Hiroshima, JP Delft, NL Derby, GB Grenoble, FR Liverpool, GB Chatswood, AU Guelph, CA Sokilnyky, UA Denver, US Strasbourg, FR Ankara, TR US Birmingham, GB Gothenburg, SE Amiens, FR US Hull, GB Massy, FR Hamburg, DE Lisbon, PT Grenoble, FR Frankfurt am Main, DE Groot-Bijgaarden, BE Konak/İzmir, TR US Boston, US US Munich, DE Manchester, GB Krakow, PL Potsdam, DE Nürnberg, DE Mahwah, US East Windsor, US Tours, FR CN Berlin, DE Belo Horizonte, BR Heidelberg, DE Santiago de Compostela, ES Lake Mary, US San Francisco, US Merrimack, US Antalya, TR Bogota, CO Matsuyama, JP Erzincan, TR Cambridge, GB Tucson, US US Brest, FR Saint-Denis, FR SE US Chennai, IN US Miami, US Bremen, DE Fukuoka, JP Leeds, GB Heidelberg West VIC, AU Bangkok, TH US Rostock, DE Johannesburg, ZA Fraser, US Marseille, FR Reims, FR Istanbul, TR Guangzhou, CN Eindhoven, NL Blois, FR Caen, FR US Argenteuil, FR Simi Valley, US Canning Vale, AU London, GB Fraser, US Malaga, ES Denver, US Colonia Napoles, MX Kassel, DE Dublin, IE Kitchener, CA DE Atlanta, US Dijon, FR Phoenix, US Mulhouse, FR Schweinfurt, DE Washington D.C., US Cape Town, ZA Cardiff, GB Athens, GR Little Rock, US Orleans, FR Kobe, JP Cottbus, DE Glasgow, GB US Detroit, US Rennes, FR Durban, ZA Dubai, AE Villeurbanne, FR Augusta, US Chengdu, CN Lagos, NG Boise, US Brighton, GB Hechingen, DE London, CA Baltimore, US Saint-Etienne, FR Besancon, FR Beijing, CN Edinburgh, GB Chicago, US Augsburg, DE Frankfort, US Auckland, NZ Brasilia, BR Paris, FR DE US Sacramento, US Camarillo, US Topeka, US Medellin, CO Belgrade, RS Fraser, US Luxembourg, LU Gossau, CH München, DE Mexico City, MX US Espoo, FI Kyiv, UA /p pRemote Work: 5 days at home (fully remote) /p h3With a passion for life /h3 pJoin our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life‑saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. /p pAre you looking for an inspiring career? You just found it. /p pAs a seasoned Global Sales Service Transformation Director you will step into a fast‑moving environment, amplifying the progress already underway and driving decisive execution across our global Sales and Service back‑office operations. /p pYou will drive the harmonization and optimization of processes across a 900‑person organization currently working within multiple country‑specific SAP and Salesforce environments. /p pAs we move toward bSAP S/4HANA /b, this position presents a rare opportunity to standardize and modernize our core operational workflows—enhancing efficiency, strengthening quality and compliance, and improving the customer experience on a global scale. /p pYou will operate at the intersection of business, technology, and change management, collaborating closely with key market stakeholders and an external consulting partner to design and implement the future‑state operating model. /p h3Key Responsibilities /h3 ul liLead Global Process Harmonization: Assess current Sales Service back‑office processes across regions /li liIdentify optimization opportunities and define standardized global processes using an 80/20 harmonization approach /li libDrive SAP S/4HANA Process Transformation /b: Translate business needs into scalable, future‑ready process blueprints aligned with the SAP S/4HANA upgrade /li liEnsure alignment between process design and system capabilities across SAP and Salesforce environments /li liDevelop the Global Process Blueprint: Establish and lead a cross‑functional working team with representatives from the bUS, Germany, UK, France, and Italy /b /li liFacilitate workshops to design, validate, and document end‑to‑end processes /li liBalance global standards with critical local requirements /li liPartner with External Consultants: Collaborate to leverage best practices, methodologies, and delivery expertise /li liAct as the key internal counterpart, ensuring business ownership and long‑term sustainability of solutions /li libEnable AI‑Driven Process Evolution /b: Identify opportunities to progressively integrate bAI and intelligent automation /b into back‑office processes /li liSupport the roadmap for increasing digital enablement and data‑driven decision‑making /li liDeliver Measurable Business Impact: Drive improvements in bcustomer satisfaction, service quality, compliance, and operational efficiency /b /li liDefine and track KPIs to ensure transformation outcomes are achieved /li liChampion Change and Adoption: Act as a transformation leader, aligning stakeholders around the vision and benefits of harmonized processes /li liSupport communication, training, and adoption efforts across regions /li /ul h3Required Qualifications Experience /h3 ul li10-15 years’ experience leading bglobal process transformation /b initiatives in Sales, Service, or Back‑Office operations /li liStrong background in bprocess excellence /b, continuous improvement, or business process reengineering /li liHands‑on experience with bSAP (ideally S/4HANA transformations) /b; familiarity with Salesforce environments is a strong plus /li liExperience working with bexternal consulting partners /b on large‑scale programs /li liDemonstrated ability to lead bcross‑cultural, cross‑functional teams /b in a global environment /li liStrong facilitation skills and experience running process design workshops /li liData‑driven mindset with interest or experience in bAI, automation, or intelligent process optimization /b /li liStrategic thinking with strong execution focus /li liStakeholder management and influence at multiple organizational levels /li liStructured problem‑solving and process design expertise /li liChange leadership and strong communication skills /li liAbility to balance global standardization with local business needs /li /ul h3Why This Role Matters /h3 pThis role is critical to building a more efficient, scalable, and future‑ready Sales and Service back‑office organization. By harmonizing fragmented processes and enabling the adoption of modern technologies—including S/4HANA, automation, and AI—you will directly elevate customer experience, strengthen quality and compliance, and embed sustainable operational excellence across all global markets. /p h3About us /h3 pWith a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. /p pReasonable accommodations are available upon request for candidates taking part in all aspects of the selection process. /p /p #J-18808-Ljbffr