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Digital Communication Specialist (Web User Experience), P-3, Fixed Term, Division of Global Communication and Advocacy, Valencia, Spain, #43380
Client : UNICEF
Location : Spain
Job Category : Other
EU work permit required : Yes
Job Views : 2
Posted : 25.04.2025
Expiry Date : 09.06.2025
Job Description :
UNICEF works in some of the world's toughest places to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, hope.
How can you make a difference?
Under the guidance of the Head of Digital Governance & Platforms, the Web User Experience Lead is responsible for planning, executing, monitoring, and evaluating user experiences through user journeys, information architecture, and the overall design of internet and other digital products. The incumbent also serves as the design operations manager to establish efficient processes, tools, and systems to enhance the overall productivity and creativity of the design team.
Summary of key functions :
* Oversee design and front-end development production
* Develop guidelines and standards for web design and user experience (UX)
* Conceptualize and lead design for digital products
* Support and capacity building
DESCRIPTION OF THE ASSIGNMENT :
* Manage staff designers and vendors responsible for design and production requirements of the website and other web products.
* Define specifications for design and front-end development and manage staff and vendors to successful completion to specifications and deadlines.
* Ensure templates are appropriately designed and developed.
* Develop network of trusted consultants for surge capacity.
* Coordinate and oversee efforts of cross-organizational design standards, including style guides and resources, in collaboration with DGCA to ensure web integration, usability, navigability, and alignment with Brand Strategy.
* Advise on the design implementation of digital tools.
* Create and set up design systems focusing on reusability, accessibility, and best practices.
* Facilitate and support the use of design systems with designers, content producers, product managers, and developers.
* Coordinate design team rituals and ceremonies, such as critiques and updates.
* Define and track KPIs to ensure the design team's operational efficiency.
* Oversee, coordinate, and provide guidance on information architecture and editorial flow for editorial design products.
* Art direct production and/or select appropriate resources such as graphic, video, and photographic materials.
* Support the development of communication strategies, tactics, and actions for UNICEF from the web design perspective.
* Manage and respond to internal user support issues related to front-end design and production.
* Maintain up-to-date knowledge of relevant technical developments in design and UX.
Qualifications :
Education :
* Advanced university degree in web development, UX design, news media, international communications, or related discipline.
* Extensive training and experience in digital product design, UX, digital communications, or related fields.
* An undergraduate degree plus 2 years of professional experience in digital product design, UX, graphic design, or information architecture.
Experience :
* Five years of relevant work in digital product or UX design, including three years in developing countries and two in management roles.
* Knowledge of User Experience, Information Architecture, and design systems.
* Proficiency in tools like Figma, InVision, or similar.
* Familiarity with development issues, field experience in developing countries, and UNICEF-related child rights issues.
Language :
* Fluency in English required.
* Knowledge of another UN official language is an asset.
UNICEF values diversity and promotes inclusion. Benefits include parental leave, flexible work arrangements, and accommodations for disabilities. All candidates will undergo background checks, and appointments are subject to medical clearance and visa requirements. UNICEF does not charge application fees. Applications should be submitted via the 'Apply now' button.
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