Overview
As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the “go to” engineering resource for your region when technical advice is needed, and will use your subject matter expertise to engage with diverse teams to perform design and equipment submittal reviews, troubleshoot, conduct root cause analysis, and develop corrective actions.
Key responsibilities
Perform design and equipment submittal review for new Data Centers in your region.
Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
Develop innovative solutions for AWS’s data centers.
Work on concurrent projects, sometimes in multiple geographical regions.
Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.
Qualifications
Bachelor’s Degree in Mechanical Engineering or equivalent experience.
5-7 years of experience with data center, or similar industry, mechanical equipment, including but not limited to AHUs, CRAHs, DX units, Generators, Pumps, Evaporative Cooling.
Coursework in commercial/industrial mechanical systems.
Experience with psychometric theory, calculations and practical application.
Organized and have the ability to set priorities and meet deadlines and budget.
Experience using a variety of web based and other software tools for calculation and data processing.
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes them unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find knowledge-sharing, mentorship and other career-advancing resources to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should not come at the expense of home life, which is why we strive for flexibility as part of our working culture.
Equal Opportunity
Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Privacy notice: https://www.amazon.jobs/en/privacy_page. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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