IT Automation Engineer (AI) - IT OperationsJoin to apply for the IT Automation Engineer (AI) - IT Operations (m/f/d) role at MediaMarkt España.
Your Tasks
Identify and Automate: Proactively identify opportunities for automation within IT Operations. Design, develop, and implement automation processes using tools like Jenkins, Git Actions, and Blueprism to reduce manual tasks and streamline workflows.
Develop Automation Solutions: Create automation solutions and services for IT support and other departments, simplifying operations, accelerating processes, and ensuring standardization.
Assist in Building AI-Powered solutions: Help design, develop, and implement virtual assistants and chatbots leveraging Generative AI (e.G., Google Gemini/Vertex AI, OpenAI, Meta's Llama) to enhance IT support, automate common requests, and improve user experience.
Seamless AI Integration: Design and implement robust integrations between backend systems and third‑party AI platforms, develop and maintain APIs, optimize performance and scalability, and ensure secure data exchange.
Champion AI Advancements: Stay abreast of the latest advancements in AI, exploring potential applications within our systems. Contribute to internal knowledge sharing and documentation.
CI/CD Pipeline Mastery: Design, automate, and manage CI/CD pipelines, ensuring seamless integration and delivery of software updates.
DevOps and Infrastructure Expertise: Possess strong knowledge of DevOps principles and experience with cloud infrastructure (AWS, Docker, Kubernetes, load balancing).
LLM Hosting and Cloud Infrastructure (Optional): Demonstrate expertise in deploying, managing, and scaling large language models (LLMs) on cloud infrastructure, optimizing cost and performance for AI workloads.
Your Profile
Programming Proficiency: Minimum 4 years of programming experience with high proficiency in Java, Python, or Go.
Automation Expertise: Extensive knowledge of process automation tools (Jenkins, Git Actions, Blueprism) and CI/CD best practices.
Database Knowledge: Good understanding of databases (MS SQL, MySQL, Oracle).
Version Control and Collaboration: Experience with Git, GitHub/Bitbucket/GitLab, and agile methodologies.
AI/ML Foundation: Strong understanding of AI concepts, including LLMs, NLP, machine learning, and search engines.
API Development: Solid understanding of RESTful API design principles.
Chatbot Development: Familiarity with chatbot development frameworks.
ITSM Tool Experience: Knowledge of IT Service Management tools (ServiceNow, BMC Remedy, Jira Service Management, Cherwell).
Problem Solver & Effective Communicator: Excellent analytical, troubleshooting, and communication skills.
Fluent English (written & spoken).
Good to have
Knowledge of ITSM best practices (ITIL).
Familiarity with operating systems (Windows Server, Linux).
Experience with cloud platforms (AWS, Azure, Google Cloud) and their AI‑specific services.
Location: Barcelona, El Prat de Llobregat – Full Time – 40 hours per week.
Recruiter: Angela Paredes.
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