Job Title IT Solutions Principal Specialist - UK and IE Regions
What You'll Do Customer Engagement Understand customer strategy, challenges, and decision processes to propose the right IT solutions.
Build strong relationships with IT and business leaders, including VP/C‐level stakeholders.
Deliver impactful product presentations, demos, and post‐implementation support.
Use Salesforce to track customer interactions, opportunities, activities, and to maintain accurate data quality across the sales cycle.
Solution Design Analyze customer requirements and propose improvements aligned with Amadeus' strategy.
Collaborate closely with Product, Portfolio, Sales Engineering, and Delivery teams.
Use Salesforce dashboards and reports to support opportunity management, forecasting, and visibility across accounts.
Commercial Support Support Account Managers in Account Development Plans.
Identify upsell opportunities and help respond to RFPs/RFIs.
Contribute to business cases, pricing elements, and competitive insights.
Maintain and update all commercial activities and relevant data in Salesforce to ensure accurate pipeline reporting and follow‐up.
What You Bring Strong background in the hospitality / hotel tech industry.
Solid understanding of hotel systems and integrations (iHotelier CRS, GMS, and Website solutions).
Proven experience working with Salesforce CRM, including opportunity management, reporting, dashboards, and account planning.
Ability to translate complex technical solutions into business value.
Confidence in customer‐facing roles and experience influencing senior stakeholders.
Experience with Amadeus hospitality solutions or similar providers is a plus.
Benefits Comprehensive rewards offer including bonus, equity, pension plan, travel, life and healthcare insurance, lunch and transport allowance, and other benefits.
General operating environment with opportunities to work across the world.
Learning opportunities including on‐the‐job training, formal learning activ