Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
Service Coordinator
We are looking for a Service Coordinator to manage and coordinate Aftermarket products and services for our customers across the EMEA region.
Key Responsibilities
* Coordinating service engineers' schedules and customer visits
* Managing service contracts and customer purchase orders
* Acting as the main contact between parts availability, customer appointments, and technician planning
* Supporting the growth of our Service business in the region
* Monitoring technician utilization and maximizing chargeable hours
* Handling invoices, corrections, and material returns
* Collaborating with sales, logistics, finance, and production teams to ensure customer satisfaction
Minimum Qualifications
* Experience in administration, logistics, or customer service
* Higher education or equivalent through professional experience
* Strong communication and organizational skills
* Fast learner, proactive, and a true team player
* Comfortable managing multiple tasks and priorities
* Proficient in MS Office and general computer tools
* Fluent level of English is required. Other languages such as Polish and Dutch would be a plus
Benefits
* Temporary position of 6-month contract
* Flexible working hours (7:00–9:30 to 16:00–18:30)
* Hybrid working model: up to 3 days of remote work per week
* Company shuttle service from Plaza España (Barcelona) to our office in Terrassa
* On-site onboarding program during the first month to support a smooth integration
* Attractive compensation package, including meal allowance and telework expenses
* Multicultural and collaborative work environment, with free coffee and fruit on office days
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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