Job Summary
- This role is responsible for identifying and targeting high-potential leads while building and nurturing relationships with prospects. The role understands their unique business needs to strategically position the organization's products or services as solutions. The role employs advanced communication, negotiation, and problem-solving skills to drive meaningful conversations, overcome objections, and close complex deals.
Responsibilities
- Identifies and targets high-potential leads and prospects through research, industry knowledge, and market insights; develops a strategic approach to reach out to key decision-makers.
- Cultivates strong and lasting relationships with prospects by understanding their businesses, needs, and pain points; acts as a trusted advisor throughout the sales journey.
- Utilizes advanced sales techniques, such as consultative selling, solution selling, and value-based selling, to effectively communicate the value of products or services and align them with prospects' needs.
- Manages the entire sales process for more intricate deals, which may involve multiple stakeholders, longer decision-making timelines, and customized solutions.
- Leads negotiations, contract discussions, and pricing conversations with prospects, ensuring mutually beneficial agreements are reached.
- Mentors and provides guidance to junior members of the sales team. Share best practices, insights, and strategies to enhance the team's overall performance.
- Collaborates closely with marketing, product, and customer support teams to ensure alignment in messaging, solutions, and customer experience.
- Provides accurate and data-driven sales forecasts based on a deep understanding of pipeline opportunities and historical performance.
- Utilizes advanced sales tools, CRM systems, and sales automation technologies to streamline processes, track interactions, and optimize sales efficiency.
- Stays informed about industry trends, competitive landscape, and market shifts to position the organization effectively and anticipate customer needs.
Education & Experience Recommended
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
- Typically has 8+ years of related work experience, preferably in inside sales or tele sales, or a related field.
Preferred Certifications
- Certified Inside Sales Professional (CISP)
Knowledge & Skills
- Business Development
- Business Planning
- Business To Business
- Cold Calling
- Consultative Selling
- Cross-Selling
- Customer Relationship Management
- Inside Sales
- Marketing
- Merchandising
- Outbound Calls
- Phone Sales
- Product Knowledge
- Sales Process
- Sales Prospecting
- Sales Strategy
- Salesforce
- Selling Techniques
- Telemarketing
- Upselling
Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact & Scope
- Impacts multiple departments and leads large, cross-division functional teams or projects.
Complexity
- Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.