B2B/B2C Sales-Customer Service Representative New associate-ETTTHE WORK: Ignite your passion for sales and customer engagement! You will build knowledge and support the team while participating in problem-solving discussions. This role thrives on the art of B2B/B2C Sales, where your enthusiasm and dedication will shine. We invite you to embark on this exciting journey with us, where your contributions will make a meaningful impact.
Log customer requests and ensure proper documentation.
Monitor and track incident resolution within the Service Level Agreement.
Develop and maintain knowledge of customer and customer-specific business environments.
Identify root causes for customer dissatisfaction and rmend solutions to improve overall customer satisfaction.
HERE'S WHAT YOU WILL NEED:
Advanced proficiency in B2B/B2C Sales.
Advanced proficiency in Customer Care.
It is advantageous to have prior experience in relevant related skills.
High School Diploma/GED in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Intermediate proficiency inmunication Skills.
Advanced proficiency in Problem Solving.
Intermediate proficiency in Relationship Building.
Advanced proficiency in Negotiation Skills.
Expert proficiency in Time Management.
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Igualdad de Oportunidades en el Empleo
Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales. Job ID 13307604