Overview
Digital Solution Engineer - AI Business Process (Dutch Speaker) at Microsoft. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization. In the SME&C; (Small Medium Enterprises and Channel) segment, you will join a high-growth, AI-powered general sales team that collaborates with partners and focuses on customer success. You will be part of a diverse, high-performing team dedicated to collaboration, continuous learning, and making an impact in a fast-paced, digital-first environment. Responsibilities
Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement. Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate priorities into a solution vision, leveraging Dynamics 365 Sales & Service applications and Copilot Studio expertise to secure technical decisions. Lead customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications, Copilot Studio, and AI Agents. Lead proof-of-concept engagements for high-priority scenarios; document outcomes and map customer requirements to detailed technical plans, including migration pathways to D365 and risk mitigation strategies, captured in a technical Close Plan for hand-off to SI partners. Showcase Microsoft’s value in AI-powered business process D365 solutions to win technical decisions against competitors; address AI-related compliance, privacy, and security concerns early and develop mitigation plans to instill confidence in D365 solutions. Leverage the Microsoft partner ecosystem to enhance and scale solution delivery, including co-selling and co-innovation with partners. Collaborate with the Customer Success Unit and Partners to ensure customers realize value from Dynamics 365 investments and secure deployment plans with clear success metrics and adoption milestones. Drive ongoing professional development to maintain expert-level product knowledge and strategic sales skills, completing required training and certifications and achieving targeted proficiency levels in consultative selling and Dynamics 365 solutions. Share insights from wins and losses with the broader SE community to scale best practices and learnings; contribute as a technical thought leader through architecture deep dives and readiness events. Address solution architecture considerations and competitive objections; assist in formalizing customer proposals. Qualifications
Required/minimum qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience. Dutch language is a must. Previous experience in CRM technical roles (consultant, implementation, engineering or related roles). Additional or Preferred Qualifications
Experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Certification in relevant technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture). Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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📌 Digital Solution Engineer - AI Business Process (Dutch Speaker)
🏢 Microsoft
📍 Bilbao